Hong Kong Repair Center
Recipient: Jane WU
Company Name: STELLARFRONTIER LIMITED
Address: WORKSHOP 02, 7/F, FONDA INDUSTRIAL BUILDING, NOS. 3739 AU PUI WAN STREET, Fo Tan, Shatin, N.T., Hong Kong
Phone: +852 5266 8529
Business Hours: Monday to Friday, 9:30 AM – 6:00 PM (Local Time)
Delivery Method: Mail-in only.
USA Texas Repair Center
Recipient: Wilson Shi
Company Name: Bitcruiser Inc.
Address: 1100 Venture Court, Suite 100, Carrollton, Texas, USA
Phone: +1 737 267 7355
Phone: +1 (972) 439-7455
Email: [email protected]
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Local Time)
Delivery Method: Accepts mail-in and drop-off.
Canada Repair Center
Recipient: Nowlit Solutions Corp.
Company Name: Nowlit Solutions Corp.
Address: 563 HURRICANE DR, Unit 5, Calgary, Alberta, Canada
Phone: +1 825 735 7357
Business Hours: Monday to Friday, 9:30 AM – 5:30 PM (Local Time)
Delivery Method: Accepts mail-in and drop-off.
Important Notes:
NonWarranty Products: The return shipping costs, including all customs clearance fees, must be covered by you. If you do not insure your returned product, you will bear all risks during shipping, and ICERIVER takes no responsibility for any potential damage or loss.
Warranty Products: The repair center will cover return shipping costs for products under warranty, but customs clearance fees remain your responsibility. If uninsured, the risk remains with you, and ICERIVER is not liable for any losses. Insurance: ICERIVER’s default shipping does not include insurance, nor do we offer additional insurance options.
Repair Ticket Submission Link: https://www.iceriver.io/my-account/repair-ticket/